The fact that your are reading this website would indicate you currently have a data recovery requirement or wish to prevent one. We are here to assist you in both aspects. Below is an explanation of our service and our recommendations.    - STOP
Most damage is incurred when users in a mode of panic try to help themselves but due to lack of specialist training make matters worse. STOP, don't do anything to your computer or media until you have spoken to a specialist. One of our staff will be happy to provide the best procedure from where you are. Do not install any software or move files around on your media, this may affect the ability for trained personnel to retrieve data for you. - Don't Panic
Panic stops you from thinking and reasoning about your current problem. It causes irrational responses from you and prevents you from achieve your goal (e.g. recovering your data). - Think
Think about who is best positioned to help you with your current problem, the charges they wish to levy and how much the data is worth to you or your business. This will help you make a sensible and reasoned decision. Hard Disk Drive Data RecoveryFREE Basic Analysis We provide FREE specialist analysis to find out what the problem is and how it must be solved. We recognise that end users are not best placed to make this decision, and benefit from clear advice. The media is then categorised according to the three key categories and pricing provided. ASPAN Solutions Ltd and Ontrack follow all required procedures to assure absolute security while recovering data from damaged and unreadable computer media. Ontrack have also consecutively won the U.S. Department of Defense James S. Cogswell Award for outstanding security achievement. Category 1 - Standard Data Recovery 90% of all data recovery jobs are dealt with in this section. This category caters for problems such as: - File Deletion
- Media Reformatting
- Operating System Corruption
- Media Format Corruption
Category 2 - Advanced Data Recovery 2.5% of all data recovery jobs are dealt with in this section. This category requires an advanced analysis to determine if the data can be retrieved involving proprietary methods, which incurs a charge. This caters for problems such as: - Basic hardware failures for media with no valid warranties
Category 3 - Advanced Data Recovery for Mechanical Failures This category requires an advanced analysis to determine if the data can be retrieved involving proprietary methods using specialist equipment and specialist dust free environments, which incurs a charge. 7.5% of all data recovery jobs are dealt with in this section. This caters for problems such as: - High urgency work
- Top Security Requirements
- All non-MS O/S Recoveries
- Basic hardware failures for media with valid warranties
- Mechanical Failures
Due to the specialist nature of the work involved and/or to ensure no warranties are affected we hand this work over to our partner company Ontrack, who are probably the best data recovery company in the world. By definition this is a more costly solution provided by the best trained specialists.
The following manufacturers have granted authorisation to Ontrack to open the seal on any of their hard drives without voiding the manufacturer's warranty: Fujitsu, IBM, Maxtor, Quantum, Samsung, Seagate, Western Digital
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